Health Notice

Your safety is important to us at The Lock Up, and we are taking these steps to protect against the COVID-19 Threat

The well-being of our customers is always top of priority for us at The Lock-Up. With concerns about the Coronavirus (COVID-19), we are taking steps to help protect the health and safety of our customers and employees while continuing to provide you the best possible service.

EMPLOYEE HEALTH & HYGIENE: There are essential steps that all employees have been asked (instructed-advised ) to practice, such preventative actions include washing of hands often, covering nose and mouth when coughing or sneezing, not shaking hands, and practice social distancing when possible. Also, our employees have been instructed to stay home if they feel sick, and until they are symptom-free for a minimum of 24 hours.

SURFACE CLEANING: We will be cleaning our counters, office fixtures, keypads, door handles, and other frequently used areas regularly.

STAYING INFORMED: We will continue to monitor the situation closely and will make additional adjustments as needs arise. Rest assured, we are putting measures in place to help take care of our employees so they can continue to provide you with the best service.

BUSINESS ONLINE: TheLockup.com and our Lock Up Mobile App can handle most of your storage business remotely should you need to:

  • Access your storage account
  • Pay your storage bill online at thelockup.com/account
  • Rent a unit online using the "RENT NOW" feature

Thank you for being a valued customer, and if you should have any questions, please contact us at (866)-327-5625 or www.thelockup.com.